![]() ![]() A business must be able to respond promptly, accurately and confidently during an emergency in the hours and days that follow. ![]() All of these “audiences” will want information before the business has a chance to begin communicating.Īn important component of the preparedness program is the crisis communications plan. Neighbors living near the facility may need information-especially if they are threatened by the incident. Employees and their families will be concerned and want information. Regulators may need to be notified and local government officials will want to know what is going on in their community. ![]() If business operations are disrupted, customers will want to know how they will be impacted. When an emergency occurs, the need to communicate is immediate. Leaders in Business Community Resilience.Chemicals and Hazardous Materials Incidents. ![]()
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